Sustaira Sustainability Software Evaluation Guide

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Functional Criteria & Capabilities

Technical Criteria & Capabilities

Organizational Criteria & Capabilities

Functional Criteria & Capabilities

Core Workflows and Portfolio

  • Does the solution extend beyond reporting and disclosures to include additional capabilities such as project management, data aggregation, actionable insights, scenario analysis, and more?

    Yes. The Sustaira platform is designed to support the full sustainability journey, not just reporting and disclosures.

    It starts with goal setting, then moves into data collection and awareness, followed by action tracking, impact measurement, and reward mechanisms such as gamification, and finally supports reporting and disclosures.

    To enable this, Sustaira uses a low-code, building-block approach with configurable application templates. Each template includes core functionality that can be easily extended or combined to match an organization’s specific needs.

    Because requirements in this space are constantly evolving, the platform is built to adapt. New requirements can be incorporated quickly, helping organizations stay aligned without having to rebuild systems.

    Beyond environmental topics, Sustaira also supports social and governance-related areas, including diversity, equity and inclusion and governance processes.

    This modular approach makes it possible to configure or build tailored sustainability applications in days or weeks rather than months or years with traditional development approaches. Sustaira acts as a long-term partner, helping organizations continuously evolve as expectations and requirements change.
    A list of the rapidly growing portfolio of application templates can be found here.

  • Does the solution provide a centralized workspace, control tower, or launchpad to access all modules, resources, and collected data for sustainability and reporting activities?


    Yes. The Sustaira platform includes what we call the Sustainability Launchpad.

    This is a personalized central workspace that brings together all sustainability-related data, tools, and applications in one place. It acts as a single source of truth and a control center for the organization.

    A useful way to think about it is like a desktop environment, where different applications are accessible from one interface. The launchpad can include Sustaira’s ready-made application templates, integrations with existing systems, or fully custom-built solutions.

    Access is role-based, so each user only sees what is relevant to them. For example, suppliers may see assigned action items through a supplier portal, management teams may view performance dashboards, and sustainability leaders get an overview of all initiatives across the organization.

    In this way, the launchpad functions as a central control tower, providing clear visibility, accountability, and a unified view of sustainability activity across the business in an efficient and user-friendly way.

  • Does the solution support multi-tenant portals for internal and external stakeholders?


    Yes. Sustaira enables multi-tenant portals to support decentralized data collection and collaboration across subsidiaries, business units, and external stakeholders such as suppliers and partners.

    Each tenant operates within a controlled environment with role-based access, ensuring that users only interact with relevant data while maintaining centralized governance. This enables:

    • Scalable sustainability data collection across complex organizations

    • Secure supplier and partner engagement

    • Clear ownership and accountability per entity

    This architecture allows organizations to combine central control with decentralized execution, which is critical for enterprise programs.

  • Does the solution provide industry-specific suites or tailored configurations rather than a one-size-fits-all approach? Which industries or verticals are supported?

    Yes. Sustaira offers industry-specific suites designed to avoid a one-size-fits-all approach.

    The platform includes dedicated suites for:

    Each suite can be configured and adapted to the specific needs, processes, and reporting requirements of the respective industry. This ensures organizations work with solutions that are aligned with their operational reality while still benefiting from a flexible, modular platform.

Program Management

  • Does the solution support the implementation of climate action or net zero strategies, including low-carbon planning, target setting, progress tracking, and reporting on carbon neutrality or net zero performance?

    Yes. Sustaira supports the implementation of climate action and net zero strategies through both a flexible platform and an ecosystem of partners.

    The solution enables organizations to define and execute low-carbon strategies, including target setting, project management, progress tracking, and results reporting.

    Within the platform, applications such as the Projects & KPIs Tracker allow users to set goals, structure initiatives, and monitor performance over time. Organizations can also use pre-built frameworks aligned with the United Nations Sustainable Development Goals to support consistent and structured target setting.

    Through the partner program, organizations can access additional expertise to support strategy design and implementation.

    The platform provides continuous, real-time insights into progress, helping organizations understand whether they are on track to meet their climate targets and enabling timely adjustments where needed.

  • Does the solution support the development of net zero strategies, and how effectively does it enable low-carbon planning, target setting, and progress tracking toward carbon neutrality or net zero goals?


    Yes. Sustaira supports the development and execution of net zero strategies through a flexible, future-ready platform combined with access to a partner network that can provide implementation and advisory support.

    The platform enables organizations to design low-carbon strategies, define and manage targets, and continuously track progress toward carbon neutrality or net zero goals.

    With built-in applications for goal setting, project management, and KPI tracking, users can structure their decarbonization initiatives and monitor performance in real time. This provides clear visibility into progress and helps organizations stay aligned with their targets while adapting as conditions or requirements evolve.

  • Does the platform enable flexible configuration to define, manage, and monitor a wide range of sustainability KPIs and projects, and does it align with established frameworks such as the UN Sustainable Development Goals and SBTi?

    Yes. Sustaira’s Projects and KPIs Tracker enables organizations to configure, manage, and monitor a wide range of sustainability KPIs and goals in a flexible way.

    The application includes pre-built projects and KPI structures aligned with the UN Sustainable Development Goals, allowing users to select relevant objectives and incorporate them into their roadmap.

    For organizations working with other standards or methodologies, the solution can be fully customized to align with alternative frameworks, including approaches such as SBTi or internal goal-setting models.

    This ensures consistent tracking of progress while remaining adaptable to different reporting and strategic requirements.

    Key value includes:

    • 24/7 online tracking of projects and KPIs

    • Clear visibility and transparency on progress

    • Alignment with SDG and custom frameworks

    • Easy sharing of results internally and externally

  • Does the solution enable performance monitoring, and how effectively does it support tracking across the full range of sustainability domains? What capabilities and features are available for monitoring and analysis?

    Yes. The Sustaira platform provides comprehensive performance monitoring across all sustainability domains through a centralized and real-time approach.

    Using the Sustaira Sustainability Circle as a visual framework, organizations can track the performance and outcomes of their initiatives in a single, unified space with continuous insights.

    A key example is the Projects and KPIs Tracker application, which enables structured monitoring of goals, projects, and key indicators. It provides:

    • A single source of truth for all performance data

    • Clear accountability across teams and initiatives

    • Visual tracking of goals and project progress

    • Forecasting and predictive insights for key KPIs

    • Direct integration with core systems to reduce manual work and improve data accuracy

    This combination ensures organizations can monitor performance consistently, identify gaps early, and make data-driven decisions across all sustainability activities.

  • Does the solution support the planning and management of sustainability initiatives and decarbonization roadmaps?


    Yes. Sustaira supports the design, planning, and management of impact-driven initiatives through its Sustainability Planner and roadmap capabilities.

    Organizations can translate insights into structured actions by:

    This enables organizations to move from insight to execution, ensuring that identified risks and opportunities are actively addressed through measurable initiatives.

  • Does the solution include a materiality assessment capability, and how does it support organizations in conducting and managing sustainability materiality assessments?


    Yes. Sustaira includes a dedicated Materiality Assessment solution designed specifically to support structured and repeatable materiality processes.

    The application guides users step by step through the assessment, allowing them to define topics and categories, evaluate their relevance, and revisit or update assessments as priorities, strategies, or policies evolve over time.

    Organizations can also review historical assessments, ensuring continuity and transparency across reporting cycles. Each topic can be weighted based on internal priorities as well as external stakeholder perspectives, enabling a balanced and structured evaluation.

    The solution is delivered as a configurable template with core functionality out of the box, while also offering strong integration capabilities, a unified data model, and the flexibility to extend features as needed to fit evolving requirements.

  • Does the solution enable organizations to monitor sustainability-related impacts, risks, and opportunities?

    Yes. Sustaira enables organizations to monitor sustainability-related impacts, risks, and opportunities through integrated data models and dashboards.

    The platform connects operational data, KPIs, and external inputs to provide:

    • Visibility into environmental and social impacts

    • Identification of performance gaps and emerging risks

    • Tracking of opportunities linked to decarbonization and efficiency

    This supports a shift from retrospective reporting to more proactive, forward-looking management of performance and opportunities, aligned with key reporting and target-setting frameworks such as CSRD and SBTi.

Data acquisition and aggregation

  • Does the solution support large-scale utility and operational data aggregation, including bulk data handling and integration with external systems?


    Yes. Sustaira supports large-scale aggregation and processing of utility and operational data.

    The platform enables:

    • Automated ingestion of high-volume datasets such as energy, water, and waste

    • Integration with external systems, including energy management platforms and other data sources

    • Bulk upload capabilities, structured templates, and AI-powered OCR/data extraction from invoices and utility bills for fast and automated data onboarding 

    This ensures organizations can efficiently manage large and frequent data streams while maintaining accuracy, consistency, and data integrity across their sustainability reporting and analysis processes.

  • How well does the solution support Carbon Calculations and GHG accounting across all scopes?

    Yes. Sustaira supports compliant carbon calculation logic and greenhouse gas accounting across Scope 1, Scope 2, and Scope 3 emissions.

    The Carbon Accounting solution includes pre-built calculation models based on widely recognized emission factors aligned with established greenhouse gas accounting standards. These models are designed to ensure consistency, transparency, and auditability in emissions calculations.

    The solution is flexible and can integrate additional emission factor databases or support custom calculation logic where required, allowing organizations to adapt to specific reporting needs or methodologies.

    In addition, the platform supports automated data extraction through OCR and document scraping capabilities, enabling organizations to capture emissions-related data from invoices, utility bills, and Product Carbon Data (PCD) documentation directly into the platform.

    It supports full coverage across:

    • Scope 1 emissions from owned or controlled sources

    • Scope 2 emissions from purchased energy

    • Scope 3 emissions across the value chain, including suppliers, logistics, business travel, product use, and end-of-life impacts

    This enables organizations to calculate and manage emissions in a structured and scalable way across all scopes, supporting accurate reporting and decarbonization efforts.

  • Does the solution allow organizations to choose different carbon accounting methods such as supplier specific, physical unit, spend based, or hybrid?


    Yes. Sustaira supports flexible Corporate Carbon Footprint (CCF) and carbon accounting methodologies, allowing organizations to apply different approaches depending on data availability and reporting needs.

    The platform is built on a low-code, modular architecture, meaning carbon calculation logic can be configured and extended without heavy development effort.

    By default, Sustaira’s calculators are aligned with physical unit-based accounting, but they can also be adapted to support:

    • Spend-based methods

    • Supplier-specific data approaches

    • Hybrid models combining multiple methodologies

    This flexibility allows organizations to evolve their carbon accounting approach over time, which is especially important as data quality improves and reporting requirements become more advanced. In practice, many organizations adopt a hybrid model, and Sustaira is designed to support that transition seamlessly within a single, consistent framework.

  • What data modeling does the solution provide to give users a simplified overview of scope 1, 2 and 3 emissions data?

    Yes. Sustaira provides a structured data model for Scope 1, Scope 2, and Scope 3 emissions, enabling users to easily understand and analyze their carbon footprint across all categories.

    The Carbon Accounting solution and platform capabilities provide clear, aggregated views of emissions data, including total impact calculations in real time, year-over-year comparisons, and breakdowns by scope, category, and location.

    This allows organizations to move from fragmented data sources to a centralized, consistent view of emissions as a single source of truth.

    Key features include:

    • Structured data modeling with built-in Scope 1, 2, and 3 calculations

    • Clear visualizations and aggregated emissions dashboards

    • Centralized data hub ensuring a single source of truth

    • Fast data collection, sharing, and integration capabilities

    • Flexibility to adapt quickly to changing reporting requirements and methodologies

    This approach helps organizations simplify complex emissions data while maintaining accuracy, transparency, and scalability across reporting and analysis needs.

  • Does the solution support Scope 3 emissions accounting using hybrid methodologies, including both spend-based and activity-based approaches?

    Yes. Sustaira supports flexible Scope 3 accounting using hybrid methodologies that combine both spend-based and activity-based approaches.

    The platform enables organizations to calculate emissions using the most appropriate data source available for each category, allowing spend-based estimates where granular data is limited and activity-based calculations where more detailed operational data is available.

    This hybrid approach provides a practical and scalable way to improve accuracy over time while maintaining full coverage of Scope 3 emissions across the value chain. It also allows organizations to progressively refine their data quality as more specific supplier and activity data becomes available.

  • Does the solution enable supply chain transparency and supplier engagement, including the collection of qualitative and quantitative data from Tier-N suppliers and third parties?

    Yes. Sustaira supports supply chain transparency by enabling structured engagement with suppliers and third parties to collect both qualitative and quantitative sustainability data, including Tier-N level information where available.

    The platform provides dedicated supplier engagement application templates that replace fragmented email and spreadsheet-based processes with a centralized, configurable system. These applications support multi-tenant access, allowing suppliers and contractors to directly submit and update their data in a controlled environment.

    For example, the Supplier Management solution enables organizations to design and distribute structured questionnaires and data intake forms to collect consistent sustainability information across their supplier base. It supports both survey-based qualitative inputs and structured quantitative data collection, fully adaptable to organizational requirements.

    In addition, the Contractors Commitment solution facilitates engagement with contractors and subcontractors at site or project level. Administrators can configure templates, define categories and subcategories, set units of measurement, request certifications, and build custom question banks to ensure the right data is captured across different tiers of the supply chain.

    This approach improves traceability, enhances supplier collaboration, and provides greater visibility across the value chain in a scalable and configurable way.

  • Does the solution support tracking of water usage, waste management, and circular economy performance, and how does it help organizations monitor and manage these resource efficiency areas?

    Yes. Sustaira provides dedicated capabilities to track and manage water usage, waste streams, and circularity initiatives.

    Organizations can:

    • Monitor consumption and waste generation across locations

    • Track recycling, recovery, and circular initiatives

    • Link operational data to sustainability targets and KPIs

    This ensures environmental management goes beyond carbon to cover full resource efficiency and circular economy performance.

  • Does the solution support diversity and workforce analytics data aggregation, and how does it help organizations monitor representation, compliance, and workforce trends?


    Yes. Sustaira includes a workforce analytics solution that helps organizations aggregate and visualize employment-related data to support transparency, compliance monitoring, and reporting.

    The solution provides dashboards and insights across key workforce metrics such as hiring, promotions, compensation trends, and employee distribution across different segments. This enables organizations to monitor workforce patterns over time and identify potential inconsistencies or areas requiring further review.

    It also supports configurable alerts to highlight unusual trends or deviations in workforce data, helping organizations maintain oversight and strengthen internal compliance processes.

    The solution is designed as a flexible building block that can be adapted to organizational reporting requirements and integrated with HR systems such as BambooHR, SAP SuccessFactors, Workday, and ADP to ensure consistent and automated data aggregation.

    This approach focuses on data transparency, workforce insight, and compliance support rather than influencing or prescribing workforce outcomes.

Actions, Results and Rewards 

  • Does the solution support the calculation and management of carbon offsets, and how does it enable organizations and employees to estimate, track, and act on offsetting activities?


    Yes. Sustaira supports carbon offset calculation and management through a dedicated offsetting capability designed for both corporate use and employee-level engagement.

    The solution enables users to estimate emissions from specific activities, such as business travel, by inputting relevant data like departure and arrival locations. These calculations help organizations and employees understand the associated carbon impact of their activities.

    Based on these insights, organizations can choose to allocate budgets or contributions toward offsetting initiatives through integrated external offset providers and partner ecosystems. This can be applied at both an individual and corporate level, depending on organizational policies.

    For corporate use, the solution can also integrate with expense and travel systems such as Concur and Harvest, enabling more seamless tracking of emissions related to business activities and optional offsetting workflows.

    This provides a structured way to calculate, track, and manage offset-related actions within a broader sustainability program.

  • Does the solution include gamification or engagement features that encourage participation in sustainability initiatives across the organization?

    Yes. Sustaira includes gamification and engagement capabilities designed to encourage active participation in sustainability initiatives across the organization.

    Gamification elements are embedded across the platform, including solutions such as the Projects and KPI Solution, Carbon Accounting, and Carbon Offsetting, as well as a dedicated engagement and rewards solution.

    These capabilities allow organizations to recognize progress, track achievements, and encourage participation in sustainability-related actions. Users can earn points, milestones, or achievements based on predefined goals and activities, helping to increase awareness and engagement across teams.

    Organizations can also introduce friendly competitions, internal recognition programs, or incentive structures to encourage participation in initiatives such as emissions reduction, efficiency improvements, or sustainable behavior changes.

    In addition, the platform can be configured or extended to support custom engagement approaches tailored to specific organizational goals and culture.

  • Does the solution provide modeling and decision-support capabilities, such as scenario analysis and evaluation of sustainability initiatives?

    Yes. Sustaira provides modeling and decision-support capabilities through configurable solutions designed to help organizations evaluate sustainability scenarios and make informed decisions.

    Because the platform is built on a low-code architecture, Sustaira can support complex and highly specific requirements, including external data integrations and advanced calculation logic that often go beyond standard out-of-the-box functionality.

    A key example is the Sustainability Planner & Scenario Analysis solution, which allows organizations to model different energy efficiency measures and compare outcomes. Users can evaluate individual initiatives or combinations of measures and assess key metrics such as cost implications, energy savings, emissions reductions, and payback periods.

    This enables organizations to move beyond static reporting and into forward-looking analysis, where different options can be tested and compared to support strategic decision-making on sustainability investments and initiatives.

  • Does the solution provide advanced scenario analysis capabilities to assess the financial and operational impact of climate-related risks and opportunities?


    Yes. Sustaira supports advanced scenario analysis to help organizations evaluate the financial and operational impact of climate-related risks and opportunities.

    Through configurable solutions, organizations can model different decarbonization pathways and investment scenarios, allowing them to compare strategic options before implementation.

    The solution enables users to assess key financial indicators such as return on investment, payback periods, and cost implications, while also simulating external variables like energy price changes or regulatory shifts.

    This capability helps organizations move beyond qualitative assessment and into data-driven decision-making, enabling them to prioritize initiatives based on both environmental outcomes and financial impact.

  • Does the solution support energy efficiency planning and scenario analysis by allowing users to model the impact of different measures based on variables such as time, cost, and energy rates?


    Yes. Sustaira supports energy efficiency planning and scenario analysis through a dedicated Energy Efficiency and Scenario Analysis solution.

    This solution enables organizations to evaluate the impact of different energy efficiency measures using key variables such as energy prices, investment costs, and operational assumptions. Users can model individual initiatives or combine multiple measures, such as insulation upgrades or the adoption of energy-efficient equipment, to compare outcomes.

    The solution calculates and visualizes key results, including total investment, annual energy savings, emissions reductions, and payback periods. It also provides dynamic visualizations that show how savings and costs evolve over time, helping users clearly understand long-term financial and environmental impacts.

    This allows organizations to compare scenarios in a structured way and make informed decisions about which energy efficiency initiatives deliver the most value.

  • Does the solution support the development and tracking of decarbonization pathways aligned with Science-Based Targets initiative (SBTi) requirements?


    Yes. Sustaira supports the definition, management, and tracking of decarbonization pathways aligned with the Science-Based Targets initiative (SBTi).

    The platform enables organizations to set science-based targets across Scope 1, Scope 2, and Scope 3 emissions and translate these targets into actionable operational roadmaps.

    Progress can be continuously tracked against defined reduction pathways, allowing organizations to monitor whether they are on course to meet their climate commitments and adjust initiatives where needed.

    This ensures a clear link between high-level climate targets and day-to-day execution, supporting consistent alignment between strategy, implementation, and performance tracking.

  • Does the solution provide a structured way to define, manage, and track decarbonization levers across operations and the value chain?


    Yes. Sustaira provides a structured framework to define, manage, and track decarbonization levers across an organization’s operations and value chain.

    The solution allows organizations to categorize and model a wide range of reduction levers, including energy efficiency improvements, renewable energy adoption, supply chain optimization, and operational or behavioral changes.

    Each lever can be linked to relevant KPIs and initiatives, enabling organizations to quantify impact, monitor progress, and compare the effectiveness of different actions.

    This helps organizations prioritize the most impactful decarbonization measures and ensures a clear connection between strategy, execution, and measurable outcomes.

Reporting

  • Does the platform provide KPI dashboards and visualizations, and what types of dashboards and visualization options are available for tracking goals and performance?

    Yes. Sustaira provides a wide range of KPI dashboards and visualization capabilities to support tracking of projects, KPIs, and performance metrics.

    The platform includes built-in dashboards within the Projects and KPIs Solution, allowing users to visualize progress through charts and performance views linked directly to specific projects, goals, and KPIs. This enables clear, real-time monitoring of project execution and performance outcomes.

    In addition, the platform supports API-based integration with external business intelligence and reporting tools, enabling organizations to build more advanced or customized dashboards where needed.

    This combination of native visualizations and integration flexibility ensures organizations can monitor and communicate performance in a way that aligns with both operational needs and broader reporting requirements.

  • Does the platform provide a master data model (digital twin) that can be mapped to different disclosure standards, and does it support scenario analysis?

    Yes. Sustaira provides a structured master data model that can act as a digital twin for sustainability and reporting data across the organization.

    The Disclosures solution includes a configurable disclosure framework that can be mapped to multiple reporting standards, allowing organizations to align their underlying data model with requirements such as CSRD and other common sustainability disclosure frameworks.

    In addition, the platform supports scenario analysis through configurable solutions, including dedicated capabilities for energy efficiency and other use cases. Thanks to its low-code, building-block architecture, these scenario analysis capabilities can be adapted and extended to meet a wide range of organizational needs.

    This combination enables organizations to maintain a consistent data foundation while supporting flexible reporting and forward-looking analysis across different frameworks and use cases.

  • Does the solution support Sustainability and carbon disclosure management, and does it align with major reporting frameworks such as CDP, CSRD, and others?

    Yes. Sustaira supports Sustainability and carbon disclosure management through a dedicated Disclosures and Reporting solution that helps organizations structure, manage, and complete their reporting processes.

    The solution provides a pre-built disclosure framework that can be aligned with major reporting standards such as CDP, CSRD, and other commonly used disclosure requirements. This guides users through the reporting process in a structured and configurable way.

    Because the platform is built on a low-code, building-block architecture, the disclosure framework can be easily adapted to evolving requirements and organizational needs.

    The solution is also integrated with other Sustaira capabilities, such as Carbon Accounting, enabling organizations to automatically pull in emissions and performance data throughout the year. This helps ensure consistency, reduces manual effort, and improves data accuracy in disclosure reporting.

  • Does the solution support regulatory readiness for major sustainability disclosure requirements such as CSRD, ESRS, and SEC climate reporting?


    Yes. Sustaira supports regulatory readiness through its Disclosures and Reporting solution, which is designed to align data models and reporting workflows with key sustainability disclosure frameworks such as CSRD, ESRS, and SEC climate-related requirements.

    The solution provides pre-configured disclosure structures that help organizations organize and prepare required reporting inputs in a structured and consistent way. It also enables mapping between internal data and external regulatory requirements, ensuring alignment across multiple reporting standards.

    In addition, the Disclosures and Reporting solution ensures audit-ready data traceability, allowing organizations to track data sources, calculations, and changes throughout the reporting process.

    This reduces the complexity of compliance preparation and helps organizations respond efficiently and confidently to evolving regulatory requirements.

  • Does the solution support jurisdictional compliance, including mapping to country, state, and industry-specific sustainability regulations?


    Yes. Sustaira enables organizations to adapt sustainability reporting and workflows to jurisdiction-specific requirements through its flexible data model and modular architecture.

    The platform allows organizations to map local regulatory requirements to their internal data structures, ensuring that reporting can be aligned with country, state, or industry-specific obligations.

    It also supports configurable workflows per region, business unit, or legal entity, enabling organizations to manage local compliance needs while maintaining a consistent global framework.

    This approach is particularly valuable for multinational organizations operating across multiple regulatory environments, as it ensures both consistency and local adaptability within a single platform.

  • Can the solution integrate with and support reporting to sustainability rating agencies such as Sustainalytics, EcoVadis, and MSCI?


    Yes. Sustaira is an open and extensible platform that can integrate with a wide range of external data sources, including sustainability rating agencies such as Sustainalytics, EcoVadis, and MSCI.

    Through its flexible integration capabilities, organizations can connect internal sustainability data with external assessment and rating requirements, helping streamline data sharing and reporting processes.

    This enables more consistent, automated, and efficient preparation of information required for external ratings and assessments, while ensuring alignment between internal data models and external evaluation frameworks.

  • Does the solution support forecasting future KPI performance based on historical data and planned initiatives?


    Yes. Sustaira supports forecasting capabilities that allow users to project future KPI performance based on historical data and the expected impact of planned initiatives.

    This functionality is available within the Projects and KPIs solution, where users can track progress over time and model how future actions may influence outcomes and milestone achievement. It enables organizations to estimate when specific targets are likely to be reached based on current performance trends and planned activities.

    The platform can also integrate external data sources to enhance forecasting accuracy, including energy and performance management systems. In addition, forecasting functionality can be extended or embedded into other solutions thanks to Sustaira’s modular, building-block architecture, allowing it to be adapted to different use cases and organizational needs.

  • Does the solution provide rich dashboards, analytics, and business intelligence capabilities, and can it integrate with external BI tools?

    Yes. Sustaira provides rich dashboards, reporting, and analytics capabilities to support data-driven sustainability management across the organization.

    The platform includes out-of-the-box dashboards and visualization options with a wide range of charts and performance views. In addition, the Dashboard solution sits on top of all applications within the Sustainability Launchpad, providing a unified overview of key metrics, KPIs, and progress across initiatives.

    These dashboards enable organizations to monitor performance, track progress toward goals, and increase transparency across internal and external stakeholders, including customers, suppliers, and regulators. Users can also configure alerts to flag deviations from expected performance or highlight when targets are achieved.

    Beyond native functionality, Sustaira is built on a flexible low-code architecture that allows integration with external business intelligence tools, enabling organizations to extend reporting and analytics into existing BI environments where needed.

    This combination of built-in dashboards, configurable analytics, and integration capabilities ensures organizations can move from reporting to actionable insights across their sustainability data.

  • Does the solution provide insights into workforce diversity and inclusion data?

    Yes. Sustaira provides a workforce analytics solution designed to deliver insights into diversity-related workforce data in a structured and configurable way.

    The DEI solution includes dashboards and visual analytics that help organizations review key workforce metrics such as hiring, promotions, compensation trends, and workforce composition across different segments. This enables organizations to monitor workforce patterns and gain visibility into potential inconsistencies or areas that may require further review.

    Users can also configure alerts to highlight notable changes or deviations in workforce data, as well as track progress against internally defined objectives and reporting requirements.

    The solution is designed as a flexible building block that can be adapted to organizational needs or extended into custom configurations when required. It also supports integration with HR systems such as Workday, SAP SuccessFactors, BambooHR, and ADP to ensure consistent and automated data aggregation.

    This approach focuses on transparency, workforce insight, and compliance-oriented reporting rather than prescribing workforce outcomes.

Functional (co)creation & customization flexibility

  • Does the solution allow new features and functionalities to be added across the data, logic, and interface layers?


    Yes. Sustaira is built on a low-code, modular architecture that allows new features and functionalities to be added across the data, logic, and interface layers.

    All Sustaira solutions are delivered as configurable building blocks or accelerators, providing a strong foundation that can be extended over time. Organizations can enhance or adapt these building blocks by adding new data structures, business logic, workflows, and user interface components as requirements evolve.

    This layered flexibility ensures that solutions are not static, but can be continuously expanded to reflect changing business needs, regulatory requirements, and operational complexity.

    The result is a highly adaptable platform that can be tailored to fully fit the specific needs of each organization while maintaining a consistent underlying structure.

  • Does the solution support co-creation of new sustainability applications, including custom development and migration of Excel-based processes into structured applications?


    Yes. Sustaira supports the co-creation of new solutions and custom application development through a collaborative, partnership-driven approach.

    For use cases that require a high degree of specialization, the platform enables rapid development of tailored solutions using a low-code, building-block architecture. This allows existing functionality to be reused and combined with new features to quickly deliver fully customized applications.

    The platform also supports the migration of Excel-based processes into structured, user-friendly applications. This helps organizations move away from fragmented spreadsheets toward centralized, scalable, and integrated digital solutions.

    Development is typically carried out in close collaboration with customer teams using an agile methodology, ensuring continuous alignment and iterative refinement throughout the delivery process.

Technical Criteria & Capabilities

Data Governance

  • To what extent does the solution provide data quality control, including governance, monitoring, and visibility into data quality and system performance for IT and business users?


    Yes. Sustaira provides enterprise-level data quality control capabilities that support governance, monitoring, and collaboration between IT and business users.

    The platform includes structured mechanisms to ensure data consistency, traceability, and reliability across sustainability datasets and applications. This allows organizations to maintain strong oversight of data inputs, transformations, and outputs used for reporting and decision-making.

    In addition, Sustaira is built on a robust low-code foundation using the Siemens Mendix platform. Mendix application models have been mapped by experts from SIG against the ISO/IEC 25010:2011 standard for software quality, providing a recognized framework for assessing application quality and maintainability.

    Together, these capabilities give IT teams visibility into system health and data integrity while ensuring business users can rely on accurate and consistent information across the platform.

  • How does Sustaira collect and manage climate and sustainability data, and what are the sources of its emissions factors?

    Sustaira provides enterprise data management capabilities to support the collection, aggregation, and management of climate and sustainability data across the organization.

    The platform is built on a flexible low-code architecture using the Siemens Mendix platform, enabling structured and scalable data handling. Data collection is primarily enabled through APIs, allowing seamless integration with existing systems rather than replacing them. Sustaira acts as a smart layer that connects and consolidates data from multiple internal and external sources into a unified environment.

    In addition to API-based integrations, the platform also supports OCR-powered document extraction and invoice scraping capabilities, enabling automated capture of sustainability-related data from utility bills, invoices, PDFs, and other structured or semi-structured documents. 

    This includes the ability to integrate with systems across the value chain, such as suppliers, customers, and other stakeholders, enabling broader and more connected data collection where required.

    For emissions calculations, Sustaira uses recognized emission factors aligned with widely accepted sources, including EPA-based factors referenced through the Greenhouse Gas Protocol framework.

    This approach ensures that sustainability data is both well-integrated and grounded in established methodologies, supporting consistent and reliable reporting and analysis.

  • How does the solution support data collection, validation, verification, and gap resolution in sustainability data processes?


    Sustaira supports data collection, validation, verification, and gap resolution through configurable workflows and built-in data governance capabilities.

    Data can be collected via surveys, APIs, Excel uploads, and OCR-based document extraction, enabling both structured and unstructured inputs.

    Validation rules can be applied at the UI, logic, and data model levels to ensure accuracy and consistency, while workflows and surveys help identify and close data gaps before information is used for reporting.

    These capabilities ensure sustainability data is complete, reliable, and ready for downstream analysis and disclosure.

  • Does the solution include regular testing of modules or applications, and can users report bugs or provide feedback directly within the platform?


    Yes. Sustaira is regularly tested to ensure platform stability, performance, and reliability across all solutions and modules.

    In addition, the platform includes an in-app feedback and support feature that allows users to easily report bugs, raise issues, or submit questions at any point during use. This ensures continuous improvement and fast resolution of potential issues.

  • Does the solution provide an accessible audit trail for tracking data changes and user activity?


    Yes. Sustaira provides a comprehensive audit trail that allows users to track data lineage and system activity across the platform.

    The audit functionality enables organizations to see when data was created or modified, what changes were made, and which user performed those actions. This ensures full transparency and traceability of data throughout its lifecycle.

    The level of audit detail can be configured per solution or instance, allowing organizations to define the depth of tracking required based on their governance and compliance needs.

  • Does the solution support customizable and configurable workflows to match different business processes and sustainability requirements?


    Yes. Sustaira supports fully customizable and configurable workflows that can be adapted to a wide range of sustainability and business processes.

    Organizations can define and adjust workflow steps, approvals, data inputs, and validation rules to match their specific operational requirements. This ensures that processes such as data collection, review, approval, and reporting can be aligned with internal governance structures.

    Workflows can also be tailored per solution, user role, or organizational unit, providing flexibility while maintaining consistency and control across the platform.

  • Does the solution support decentralized data collection from subsidiaries, business units, and distributed teams while maintaining centralized control and visibility?


    Yes. Sustaira supports decentralized data collection through a multi-tenant, multi-tier architecture designed for complex organizational structures.

    The platform enables subsidiaries, business units, and local teams to operate within their own dedicated environments while securely collecting and managing their data at the source. At the same time, a centralized layer consolidates all information to provide global visibility, consistency, and control.

    This structure allows organizations to balance local autonomy with central governance, ensuring data is accurately captured across all entities while remaining standardized and comparable at the group level.

Access & Architecture

  • Does the solution support multi-tier access and multi-tenancy for different user groups and organizational levels?


    Yes. Sustaira supports multi-tier access and multi-tenancy at both the platform and individual solution level.

    This structure enables organizations to manage multiple entities, subsidiaries, and user groups within a single environment while maintaining clear separation of data and access rights where needed.

    Users are only presented with the data, workflows, and functionality relevant to their role or organizational level, while central teams retain a consolidated, organization-wide view of all activity and performance.

    This ensures a single source of truth across the platform, combined with role-based visibility and strong governance across all tiers of the organization.

  • Does the solution support tiered user access with multiple levels of multi-tenancy for complex organizational structures?


    Yes. Sustaira supports advanced tiered user access through a multi-level multi-tenant architecture.

    This enables a “super-tier” or platform-level tenant to manage multiple subordinate tenants, such as customers, business units, or accounts. Each of these tenants can then independently manage their own users, roles, and entities such as locations or sites.

    This structure allows for clear separation of responsibilities while maintaining centralized oversight. Higher-level administrators retain control over configuration and governance, while lower-level tenants operate autonomously within their own environments.

    The result is a flexible, scalable access model that supports complex organizational hierarchies while ensuring both control and autonomy where needed.

  • What out-of-the-box integration connectors does the solution provide, including enterprise systems such as SAP, Salesforce, and other commonly used platforms?


    Sustaira offers a wide range of out-of-the-box integration connectors to support seamless data exchange with external systems and enterprise platforms.

    The platform includes a growing library of pre-built connectors and APIs that enable integration with commonly used business and sustainability systems. Recent integrations include Energy Star Portfolio Manager as well as building and energy management systems such as Desigo CC and Vista.

    In addition, the underlying low-code technology enables rapid development of new connectors, allowing Sustaira to continuously expand its integration ecosystem and adapt to customer-specific system landscapes.

    This ensures organizations can easily connect existing enterprise systems with sustainability data flows, reducing manual effort and improving data consistency across platforms.

  • What integration capabilities does the solution offer, and how does it connect with external systems via APIs and web services?

    Sustaira provides rich enterprise integration capabilities through APIs, web services, and a scalable low-code architecture.

    The platform includes a wide range of out-of-the-box integration connectors that enable seamless data exchange with external systems. Recent integrations include Energy Star Portfolio Manager as well as building and energy management systems such as Desigo CC and Vista.

    In addition to pre-built connectors, Sustaira offers extensive API capabilities that allow organizations to integrate with virtually any external system, including enterprise platforms, data warehouses, and third-party applications.

    Because the platform is built on Siemens’ Mendix low-code technology, new integrations can be developed and deployed quickly, ensuring flexibility and adaptability to different IT landscapes.

    This approach enables organizations to connect sustainability data with existing enterprise systems efficiently, reducing manual effort and improving data consistency across the ecosystem.

  • Does the solution support data import and export capabilities, such as PDF, Excel, or CSV formats?


    Yes. Sustaira supports flexible data import and export capabilities, including formats such as Excel, CSV, and PDF.

    These functionalities are available out of the box in many solutions and can also be extended or added through implementation services when required. This allows organizations to easily move data in and out of the platform for reporting, analysis, and sharing purposes.

    The use of a low-code foundation ensures these capabilities can be quickly adapted to different use cases, making data exchange efficient and scalable across sustainability processes.

  • How is the solution deployed, and does it support cloud-based hosting options?


    Yes. Sustaira supports flexible deployment options, including public cloud, private cloud, and hybrid environments.

    The platform is designed to be cloud-native while also allowing deployment in private or hybrid infrastructures to meet specific security, compliance, or IT architecture requirements.

    This flexibility ensures organizations can align the solution with their existing IT strategy while maintaining scalability, security, and centralized access to sustainability data and applications.

  • Does the solution support bi-directional, pre-built integrations with data lakes and cloud data platforms such as Snowflake, Microsoft Azure, and Google Cloud?


    Yes. Sustaira supports bi-directional integration capabilities with leading data platforms and data lakes, including solutions such as Snowflake, Microsoft Azure, and Google Cloud.

    These integrations enable seamless data exchange between Sustaira and enterprise data environments, allowing sustainability data to be both imported from and exported to centralized data repositories.

    This ensures that organizations can maintain a unified data ecosystem, leverage existing data infrastructure, and support advanced analytics and reporting across platforms without duplicating or siloing data.

Internationalization

  • Does the solution support multiple languages, and how easily can new languages be added?

    Yes. Sustaira supports multilingual deployments and can be configured to support a wide range of languages.

    The platform currently supports English and is designed to support left-to-right languages such as German, Spanish, and French, with additional languages able to be added as needed.

    Because the platform is built on Siemens’ Mendix low-code technology, translations and language configurations can be managed efficiently, enabling rapid rollout of additional languages across solutions and user interfaces. More information here.

Reusability

  • Does the solution provide a sustainability solution marketplace with reusable templates, connectors, and building blocks that users can explore and deploy?


    Yes. Sustaira provides a Sustainability Solution Marketplace containing reusable solution templates, connectors, modules, and building blocks that organizations can explore and deploy as accelerators.

    The marketplace includes configurable sustainability solutions, integration connectors, reusable components, and widgets that can be adapted to different organizational and industry requirements.

    In addition, the platform benefits from the broader Siemens Mendix ecosystem and marketplace, further expanding the available integrations, components, and reusable capabilities.

    This modular approach helps organizations accelerate implementation, reduce development effort, and continuously expand functionality as needs evolve.

  • Does the solution support reusable low-code templates, modules, and components that can be shared and reused across different solutions?


    Yes. Sustaira uses a low-code, building-block approach that enables widgets, modules, logic components, and application services to be easily reused, shared, and extended across different solutions.

    This modular architecture allows organizations to accelerate development by repurposing existing functionality rather than rebuilding capabilities from scratch.

    In addition, the platform leverages a microservices-based architecture, enabling solutions and modules to be deployed independently for scalability, security, and performance purposes. These components can communicate with each other through APIs, web services, and other integration methods.

    This approach provides flexibility, faster implementation, and a scalable foundation for continuously evolving sustainability solutions.

  • Does the solution provide pre-built modules, widgets, and connectors, such as LDAP or Active Directory integrations, to accelerate implementation?

    Yes. Sustaira provides a wide range of pre-built modules, widgets, and connectors designed to accelerate implementation and reduce development effort.

    Through both Sustaira’s reusable building blocks and the broader Siemens Mendix ecosystem, organizations have access to a large library of components, including integrations for services such as LDAP and Active Directory, along with many other enterprise connectors and reusable functionalities. More information here.

    These pre-built components can be rapidly configured and integrated into solutions, helping organizations speed up deployment while maintaining flexibility and scalability.

Security and Compliance

  • Does the solution provide enterprise-grade security and compliance models?

    Yes. Sustaira offers proven enterprise-grade security and compliance capabilities designed to meet the requirements of large and complex organizations.

    The platform is built on Siemens’ Mendix low-code technology, which provides a strong foundation for secure application development, deployment, and operations. This includes established security controls, governance mechanisms, and compliance-aligned architecture principles.

    Sustaira’s security model supports role-based access control, data segregation, and secure integration with enterprise systems, ensuring that data is protected across all layers of the platform.

    Together, these capabilities provide a robust and scalable security framework suitable for enterprise environments with strict compliance and governance requirements.

  • Does the platform support cloud-native and enterprise architecture principles, including modern deployment standards, portability, and compatibility with major cloud and container technologies?

    Yes. Sustaira is designed with enterprise-grade cloud-native architecture principles and is largely built on Siemens’ Mendix low-code platform.

    The architecture follows established modern software design principles, including model-driven development, microservices and containerization, stateless application design, and openness for extensibility. It is also aligned with widely adopted cloud-native best practices, including Twelve-Factor App principles.

    The platform supports deployment across major cloud providers such as AWS, Microsoft Azure, Google Cloud Platform, IBM Cloud, and SAP Cloud environments, and can also be deployed on-premise where required.

    In addition, Sustaira supports modern container and orchestration technologies such as Kubernetes and Cloud Foundry out of the box, ensuring portability and scalability across different infrastructure environments.

    This enables applications to run independently, integrate with a wide range of relational data sources, and operate flexibly across cloud, hybrid, or on-premise architectures.

  • Can the platform scale horizontally and vertically without disrupting users, and can individual applications be independently deployed and performance-optimized?

    Yes. Sustaira is built for high performance and scalable enterprise use, leveraging Siemens’ Mendix low-code platform.

    The architecture supports both horizontal and vertical scaling in real time, ensuring that applications can handle fluctuating workloads without interrupting end users. This is enabled by a stateless runtime design, where any available runtime instance can process user requests independently.

    Each application can also operate in its own dedicated runtime environment, allowing it to be managed, scaled, and performance-optimized individually based on its specific usage patterns and requirements.

    This approach ensures consistent performance, efficient resource utilization, and reliable scalability across the platform, even in complex and high-demand enterprise environments. More information here.

  • Does the platform support flexible deployment options such as cloud, on-premise, hybrid, and multi-tenant environments, and does it provide portability, scalability, and high availability across different infrastructure providers?

    Yes. Sustaira offers highly flexible deployment options designed to meet a wide range of enterprise IT and regulatory requirements.

    The platform supports public cloud, private cloud, hybrid cloud, multi-cloud, and on-premise deployments, as well as traditional virtual server environments. This flexibility is enabled by the underlying Siemens Mendix low-code platform, which is designed for portable and enterprise-grade deployments.

    Sustaira also offers multi-tenant deployment options across different regions, such as dedicated environments for the USA and EMEA, as well as fully custom deployment configurations for specific organizational needs.

    The platform is compatible with major infrastructure providers including AWS, Microsoft Azure, Google Cloud Platform, IBM Cloud, Oracle, and Red Hat OpenShift, and supports container-based deployment models.

    This ensures scalability, resilience, high availability, and deployment portability, allowing organizations to align the platform with their preferred IT architecture while maintaining performance and control. More information here.

AI

  • Does the solution support automated data ingestion using AI technologies such as OCR and NLP to extract sustainability-related data from unstructured sources like bills and invoices?


    Yes. Sustaira supports automated data ingestion using AI-powered capabilities, including OCR and structured extraction techniques, to capture data from unstructured documents such as bills, invoices, and reports.

    This enables organizations to automatically extract key consumption metrics such as energy, water, and fuel usage from scanned documents or PDFs, reducing manual data entry and improving data accuracy.

    The extracted data can then be validated, structured, and integrated directly into sustainability datasets and workflows, ensuring it is ready for analysis, reporting, and further processing within the platform.

  • Does the solution include anomaly detection capabilities to identify unusual data patterns, spikes, or potential errors in sustainability data?


    Yes. Sustaira supports anomaly detection capabilities that help identify unusual data patterns, spikes, or inconsistencies in sustainability-related datasets.

    The platform can flag deviations from expected values or historical trends, enabling users to quickly review and investigate potential data quality issues. This helps ensure that errors, outliers, or irregular inputs are identified early in the process.

    These capabilities support audit-ready data quality by improving accuracy, increasing transparency, and reducing the risk of reporting inconsistencies across sustainability metrics.

  • Does the solution support Scope 3 gap-filling using AI or modeling techniques to estimate missing supply chain emissions data?


    Yes. Sustaira supports Scope 3 gap-filling by using AI-driven estimation and modeling approaches to help organizations build more complete value chain emissions datasets.

    When primary supplier data is not available, the platform can estimate emissions using spend-based models, industry benchmarks, and sector-specific emission factors. This enables organizations to generate reasonable baseline estimates based on available financial or operational data.

    The solution also supports hybrid methodologies, combining actual supplier data with modeled estimates to progressively improve accuracy over time as more primary data becomes available.

    All calculated and estimated data is clearly differentiated, ensuring transparency, traceability, and auditability in reporting.

    This allows organizations to continue progressing with Scope 3 reporting while steadily improving data quality and supplier engagement maturity over time.

  • Does the solution support predictive scenario modeling to simulate decarbonization strategies and assess their financial and operational impact?


    Yes. Sustaira supports predictive scenario modeling to simulate decarbonization strategies and evaluate their potential environmental and financial outcomes.

    Using AI-driven forecasting combined with integrated data models, the platform enables organizations to compare multiple decarbonization pathways, such as energy efficiency initiatives, renewable energy adoption, and supply chain improvements.

    It also allows users to assess financial impact, including investment costs, expected savings, return on investment, and payback periods for each scenario.

    In addition, the solution can incorporate dynamic variables such as energy price fluctuations, regulatory changes, and operational data to improve scenario realism and decision quality.

    This enables organizations to move beyond static planning toward data-driven strategy evaluation, helping identify the most effective decarbonization actions based on both emissions reduction potential and business value.

  • Does the solution support automated reporting and questionnaire completion using AI, including mapping data to disclosure frameworks and generating draft responses?


    Yes. Sustaira leverages generative AI to support automated reporting workflows and streamline responses to disclosure questionnaires.

    The platform maps structured sustainability data to major reporting frameworks such as CSRD, ESRS, CDP, and other common disclosure standards, enabling consistent alignment across requirements.

    It can automatically generate draft responses based on available data, significantly reducing manual effort and duplication of work.

    Information collected throughout the year is reused across reporting cycles, improving efficiency and ensuring consistency in reporting outputs.

    All AI-generated content remains fully transparent and auditable, with built-in review and approval workflows that allow users to validate and refine responses before submission.

    This enables organizations to shift from manual reporting processes to a more efficient, repeatable, and controlled workflow.

Organizational Criteria & Capabilities

Enablement and Support Model

  • What onboarding, adoption, and guidance programs does Sustaira provide to help organizations successfully implement and scale the platform?


    Sustaira provides a structured Customer Success and platform adoption program designed to support successful implementation, onboarding, and long-term adoption.

    Each customer is supported through a dedicated engagement model that includes both technical and Customer Success contacts, along with recurring check-ins and ongoing guidance throughout the implementation journey.

    Sustaira’s adoption methodology is built around its 5P Framework:

    • People
       Defines roles, organizational structures, and training approaches to support sustainability digitization and solution adoption.

    • Promotion
       Focuses on communication, engagement, and adoption strategies to maximize platform usage and organizational impact.

    • Portfolio
       Supports prioritization of initiatives, demand management, and alignment of solutions with business value and sustainability objectives.

    • Platform
       Focuses on technical infrastructure, security, governance, scalability, and effective utilization of the Sustaira platform.

    • Process
       Establishes governance models, agile methodologies, and delivery practices to ensure efficient implementation and continuous improvement.

    Sustaira’s approach is further strengthened through its strategic partnership with Siemens, enabling enterprise-grade technology foundations, scalability, and integration capabilities.

    In addition, Sustaira operates within a global alliance with Capgemini and collaborates with a broader ecosystem of sustainability consulting firms, implementation partners, and technology providers. This ensures organizations receive support not only on the technology side, but also across strategy, deployment, change management, and operational adoption.

    This combination of structured methodology, enterprise partnerships, and consulting ecosystem support helps organizations accelerate adoption, reduce implementation complexity, and continuously evolve their sustainability capabilities over time.

  • Does the solution offer a menu of services and sustainability consulting capabilities, and what types of partners and services are available to support implementation and advisory needs?


    Yes. Sustaira offers a rich ecosystem of services through its partner network, combining technology implementation support with sustainability consulting and advisory expertise.

    The platform is supported by a broad range of strategic and implementation partners, including Siemens, Capgemini (global alliance), Axians, DUH Groupe, Cloverly, Good Clout Consulting, Green Buoy Consulting, Siemens Advanta, among others. These partners bring expertise across technology delivery, system integration, and sustainability advisory services.

    Together, this ecosystem provides a structured menu of services that supports organizations across their sustainability journey. Typical consulting and advisory services include:

    • Materiality assessments

    • GHG emissions inventory development

    • GHG emissions reduction planning

    • Sustainability strategy development

    • Reporting and disclosure support

    • Certification and compliance support (e.g., B Corp preparation)

    This combined model ensures organizations can access both the Sustaira platform and the right mix of advisory and implementation expertise, depending on their maturity and needs.

  • Does the solution/company have a partner network? If so, is it global and how valuable is it?

    Yes. Sustaira has a strong and differentiating global implementation partner network that supports delivery, customization, and scaling of solutions across regions.

    Sustaira operates globally with entities in the US, Canada, and the Netherlands, supported by an extensive partner ecosystem that includes implementation and technology partners such as Siemens Digital Industries Software, Axians, and other system integration specialists, as well as sustainability-focused advisory partners ranging from global consulting firms to specialized boutique organizations.

    This network spans multiple regions, including the US, Canada, Brazil, the Netherlands, Germany, China, Malaysia, New Zealand, and more.

    The value of this ecosystem lies in combining local regulatory and market knowledge with deep technical and sustainability expertise. This ensures that implementations are not only technically robust, but also aligned with regional requirements, industry practices, and local compliance expectations.

    As a result, organizations benefit from both global consistency and local adaptation when deploying and scaling Sustaira solutions across different geographies.

  • What certifications and credibility does the solution have?

    Sustaira builds on certified enterprise technology standards through its role as an implementation partner within the Siemens ecosystem.

    The platform leverages Siemens’ Mendix low-code technology, which is supported by a broad set of third-party security certifications and assurance reports. These certifications provide validation of security, governance, and enterprise-grade platform reliability.

    By building on this certified foundation, Sustaira benefits from established compliance and security standards, ensuring a strong baseline of trust, auditability, and enterprise readiness for its solutions. More information here.

  • How does the solution support customers throughout onboarding, implementation, and ongoing usage, including technical support, customer success, and documentation?


    Yes. Sustaira provides a structured and multi-layered support program that covers technical support, customer success, and documentation throughout the entire customer journey.

    For technical support, the platform includes automated monitoring capabilities to help detect and prevent potential issues. Users can also submit support tickets directly through an in-platform feedback function, with support engineers responding typically within 24 hours.

    For onboarding and ongoing engagement, Sustaira runs a Customer Success Management program with recurring check-ins to ensure successful adoption, alignment, and continuous value realization.

    In addition, Sustaira offers service packages for implementations, integrations, customizations, and co-creation of new applications. These flexible packages provide a defined number of service days that can be used within a 12-month period as needed.

    Finally, the platform is fully documented, including all configurable features, application functionalities, and API-related components, ensuring transparency and ease of use for both business and technical users.

Futureproof

  • How compelling and credible is the vendor’s 3–5 year product vision, and how well does it align with evolving customer needs, competitive dynamics, and business outcomes?


    Sustaira has a clear and differentiated 3–5 year product vision focused on moving organizations from a traditional reporting-centric approach toward an “Impact Engine” that enables continuous sustainability execution, measurement, and improvement.

    This vision is built around four core pillars:

    1. From reporting to end-to-end sustainability management
       Sustaira provides a growing portfolio of configurable solutions that support the full sustainability lifecycle, from goal setting and data aggregation to action management, performance tracking, and reporting. This extends beyond environmental topics to include social and governance-related domains, as well as risk and compliance capabilities.

    2. Sustainability as a continuous cycle, not a yearly exercise
       The platform is designed around a continuous operating model where organizations define goals, collect and validate data, take action, measure impact, and report outcomes. This structured approach ensures sustainability is embedded into ongoing operations rather than treated as a standalone reporting activity.

    3. Modular, low-code “building block” architecture
       All solutions are delivered as configurable building blocks that can be extended, combined, and adapted over time. This allows organizations to implement quickly, while maintaining long-term flexibility to evolve with changing regulations, stakeholder expectations, and business needs.

    4. Ecosystem-driven innovation and global scalability
       Sustaira follows an open and collaborative partnership model, supported by Siemens and a global network of consulting, implementation, and technology partners. This ecosystem approach ensures strong alignment with enterprise IT standards, integration capabilities, and regional regulatory requirements, supported by both direct presence and partner coverage across multiple geographies.

    Overall, this vision is designed to directly support business outcomes such as improved efficiency, faster decision-making, reduced compliance effort, and better alignment between sustainability performance and strategic business value, while positioning organizations to respond effectively to evolving competitive and regulatory pressures.

  • Does the solution support diverse industries and local regulatory requirements across regions?


    Yes. Sustaira is designed to support global organizations operating across multiple industries and regulatory environments.

    The platform combines a flexible, modular architecture with a global partner ecosystem, enabling organizations to adapt sustainability workflows, data models, and reporting requirements to local mandates while maintaining a centralized, consistent approach.

    Key capabilities include:

    • Industry adaptability
      Pre-built and customizable solutions tailored to sectors such as manufacturing, construction, real estate, energy, finance, and public sector

    • Regulatory flexibility
      Support for global frameworks (e.g. CSRD, ESRS, SEC) combined with the ability to configure local and regional requirements

    • Localized deployment and expertise
      Presence in North America and Europe, complemented by a global network of implementation and sustainability partners with local regulatory knowledge

    • Centralized governance with local execution
      Multi-tenant architecture enables subsidiaries and regional entities to operate independently while maintaining group-level oversight and data consistency

    This approach ensures organizations can scale sustainability programs globally while remaining fully aligned with local regulations, industry requirements, and market dynamics.

  • How financially stable and mature is the platform provider, and how does the solution mitigate operational and technology risk?

    Sustaira is built on a highly stable and enterprise-proven technology foundation.

    The underlying low-code platform is developed by Siemens, a global industrial and technology leader, and is widely recognized as a leading platform in its category by industry analysts such as Gartner. This provides a strong foundation in terms of security, scalability, and long-term viability.

    Sustaira itself is privately held and does not publicly disclose detailed financial operational information. However, the company is independently owned by its founder and CEO, who has a strong background in building and scaling enterprise software companies.

    From a risk mitigation perspective, the platform is designed with enterprise-grade security, scalable architecture, and resilient deployment options, helping organizations reduce dependency risk and ensure continuity across sustainability operations.

    Together, this combination of Siemens-backed technology and a stable ownership structure provides a strong foundation for long-term platform reliability and enterprise confidence.

  • How transparent and scalable is the pricing model, and how flexible is the platform in terms of extensibility and portability?

    Yes. Sustaira offers a transparent and scalable pricing model designed to align with platform usage and organizational needs.

    Pricing is typically based on three core components: an annual platform license depending on the number of applications and functionalities used, the number and type of users accessing the platform, and a one-time implementation and configuration fee for solution delivery.

    The platform is built on a low-code, building-block architecture, which allows organizations to extend, adapt, and scale applications over time as requirements evolve without needing to rebuild solutions from scratch.

    In terms of portability, Sustaira is designed to be flexible and does not lock organizations into rigid structures, allowing data and applications to be exported where necessary based on business or IT requirements.

    This combination of transparent pricing, modular extensibility, and deployment flexibility ensures organizations can scale sustainably while maintaining control over their investment and technology landscape.

  • What does the implementation and execution roadmap look like, and how does the solution support adoption, configuration, and ongoing customization after onboarding?


    Yes. Sustaira follows a structured but flexible implementation and execution roadmap that is tailored to each organization’s needs and informed by industry best practices and insights from leading analyst firms such as Gartner, Forrester, and Verdantix.

    The process typically starts with aligning on objectives and scope, followed by configuring the platform in close collaboration with the client. This includes setting up data models, workflows, and applications to match specific requirements.

    After onboarding, adoption is supported through guided rollout, user enablement, and iterative feedback loops to ensure effective usage across teams.

    Ongoing customization is a core capability. The platform’s low-code, building-block architecture enables organizations to continuously adapt, extend, and refine solutions as needs evolve, without requiring major redevelopment.

    This ensures a smooth transition from implementation to long-term operational use, with continuous flexibility and scalability over time.

  • Does the company have a strong go-to-market approach, global reach, and partner network, and is there evidence of successful expansion across markets, industries, and customers?


    Yes. Sustaira follows an open and collaborative go-to-market strategy supported by a strong global partner ecosystem and a scalable three-tier delivery model combining technology, implementation, and sustainability consulting.

    At the core is the Sustaira platform, complemented by implementation and delivery partners, as well as a network of sustainability consulting firms and technology providers. Key strategic partnerships include Siemens, alongside a broader ecosystem of regional and global implementation and advisory partners.

    This approach enables flexibility, rapid customization, and seamless integration, allowing organizations to adapt to evolving regulatory and stakeholder requirements.

    Sustaira also maintains a local presence in the United States, Canada, APAC (Singapore) and the Netherlands, supported by a global partner network across multiple regions. This combination ensures strong regional expertise and the ability to address country-specific regulatory and market requirements.

    Given that sustainability regulation and reporting frameworks vary significantly by geography, this localized yet globally connected model enables tailored solutions that align with regional policies, industry practices, and organizational needs.

    Overall, this structure supports expansion across geographies, industries, and use cases while ensuring consistent delivery and domain expertise at the local level.

  • Does the solution have a diverse customer base across industries and geographies, and how does it support global and industry-specific deployments?


    Yes. Sustaira supports organizations across a wide range of industries and geographies through a combination of direct presence and a global partner ecosystem.

    The platform is used across sectors such as manufacturing, construction, real estate, energy and utilities, finance, and public sector organizations.

    With entities in North America and Europe, supported by global implementation and advisory partners, Sustaira enables organizations to scale solutions internationally while adapting to local requirements.

    Key capabilities include:

    • Local regulatory alignment across regions

    • Industry-specific configuration and deployment

    • Scalable global rollouts across business units and geographies

    This ensures organizations can maintain a consistent global approach while adapting effectively to local regulatory, operational, and industry-specific needs.