Customer Case Story: Siemens Mexico
Industry: Technology & Infrastructure
Focus Area: Sustainability Enablement & Digitalization
Key Outcomes: Accelerated development of a custom sustainability app, stronger client engagement, and improved sales enablement through digital innovation.
The Customer
Siemens Mexico is part of Siemens AG, a global leader in electrification, digitalization, and process automation. The company plays a crucial role in driving Mexico’s energy transition and industrial innovation, delivering cutting-edge solutions across infrastructure, manufacturing, and sustainability.
Aligned with Siemens’ global net-zero commitments for 2030 and 2050, the Mexico division focuses on integrating sustainability into its operations and helping clients do the same. A key part of this strategy involves enabling sales teams and consultants to bring sustainability insights into client conversations, transforming sustainability from a compliance requirement into a business opportunity.
The Challenge
Siemens Mexico faced increasing demand from clients, partners, and its own sales teams for better tools to evaluate green tax incentives and sustainability-related savings opportunities.
While the company was already committed to ambitious sustainability goals, such as reducing Scope 1 and Scope 2 emissions and targeting a 30% carbon footprint reduction across its supply chain, achieving these targets required digitizing complex processes and making sustainability insights accessible and actionable.
However, existing tools and manual processes fell short. Consultants lacked a structured way to:
Consolidate the growing number of green tax credits and sustainability-related financial incentives
Quickly determine client eligibility based on multiple inputs
Provide clients with data-driven business cases that supported sustainability investments
Align regulatory requirements with client expectations in a complex Mexican policy landscape
Siemens needed more than just software. They needed a flexible technology partner who could move fast, adapt to their unique context, and deliver a scalable solution on a tight timeline.
The Solution
After evaluating different options, Siemens Mexico chose Sustaira to develop a custom-built sustainability solution: the Green Tax App.
Unlike off-the-shelf solutions, Sustaira provided a collaborative approach that combined deep sustainability expertise with agile software development. Working closely with Siemens’ sustainability and sales teams, Sustaira designed a solution tailored to Siemens’ operational needs and business goals.
The Green Tax App enables Siemens consultants and clients to:
Centralize green tax incentives into a single, structured database
Automate eligibility checks based on client-specific information
Visualize savings opportunities through intuitive dashboards
Easily configure and update questionnaires via a flexible backend
This co-creation process allowed Sustaira to deliver a high-impact tool in record time, ensuring Siemens could respond to client needs faster while reinforcing its leadership in sustainability-driven digital solutions.
Carolina Bonilla - Sustainability Professional at Siemens Mexico
“Sustaira helped us to create a tool that supports and helps salespeople incorporate sustainability into their sales pitch”
The Results
The partnership between Siemens Mexico and Sustaira delivered immediate business value and positioned Siemens as a trusted sustainability advisor for its clients.
With the Green Tax App, Siemens can now:
Equip consultants and sales teams with data-backed insights to demonstrate sustainability benefits
Enable faster, smarter client conversations, reducing manual work and improving response times
Align Siemens’ offerings with Mexico’s complex regulatory framework, helping clients unlock financial advantages
Build a scalable foundation to expand sustainability-focused tools and services in the future
“The Sustaira team was incredibly supportive. Always available, very flexible about changes, and open to incorporating and solving unforeseen details.”
Why Sustaira
Siemens chose Sustaira because of its ability to combine sustainability expertise with digital innovation. Unlike generic reporting tools, Sustaira offers:
Tailored solutions — built around each organization’s operational needs and goals
Speed and flexibility — rapid development cycles and agile response to changes
Strategic partnership — collaborating closely with client teams to ensure business alignment
Scalability — enabling Siemens to evolve and expand the tool as new sustainability incentives and policies emerge
This partnership demonstrates Sustaira’s role as more than just a software provider — it’s a digital transformation enabler that helps large organizations like Siemens integrate sustainability into their core business strategy.
Looking Ahead
Building on the success of the Green Tax App, Siemens Mexico plans to explore additional digital tools with Sustaira to further embed sustainability into daily operations and empower clients to achieve their environmental goals.
By combining Siemens’ global expertise with Sustaira’s Modular, AI-Powered platform, the partnership continues to set new benchmarks for sustainability enablement in Mexico.
