Customer Case Story: Ports of Jersey
Industry: Transport & Infrastructure
Focus Area: Sustainability Reporting & Data Automation
Key Outcomes: X% reduction in reporting time, improved cross-departmental engagement, tailored automation roadmap
The Customer
Ports of Jersey is the backbone of connectivity and marine operations in the Channel Islands. As a States Owned Entity, it oversees Jersey’s airport, commercial and historic harbours, marinas, and coastguard services. It also owns and leases vessels internationally to support essential marine operations like hydrographic surveying, dredging, and towing. Since transitioning from a government department to an incorporated company in 2015, Ports of Jersey has embraced modernization and innovation at every level.
The Challenge
With a wide scope of operations and a commitment to driving sustainability, Ports of Jersey faced a major hurdle: lack of reliable, accessible data. Manual reporting processes limited their ability to identify baselines, track progress, and communicate sustainability efforts across the organization. Without centralized, real-time insights, creating annual sustainability reports was time-consuming and often reactive rather than strategic.
The Solution
In search of a platform that could adapt to their unique operational needs, Ports of Jersey partnered with Sustaira. They quickly discovered that conventional, off-the-shelf solutions wouldn’t support their level of complexity. Sustaira offered a tailored approach—working collaboratively to build a flexible, scalable platform that automated data collection, reporting, and carbon footprint analysis.
“It has been a great experience working with the Sustaira team. Having such a personalised service makes such a difference and means we can get our data presented in a way that enables our teams to make data-led decisions and take accountability for driving our sustainability strategy forwards.”
— Sophie Alexander, Head of Sustainability and Community
The Results
The partnership delivered immediate value. Ports of Jersey recently completed their first Annual Sustainability Report using Sustaira, cutting the time required by X%. With automated data flows and a central reporting hub, the team spent less time compiling figures and more time analyzing them. Sustaira’s intuitive dashboards have sparked engagement across departments, encouraging ownership of sustainability goals and helping the organization align operational improvements with carbon reduction targets.
“Their support has been invaluable. They demonstrated a clear understanding of our unique industry requirements, which helped streamline the rollout and ensure the solution was tailored to our specific needs.”
— Bethany Vibert, Sustainability Data Analyst
Looking ahead, Ports of Jersey is on track to automate monthly reporting for the majority of emissions by the end of the year—a major milestone in their ongoing sustainability journey.
“The app development process was truly collaborative. The partnership Sellen and Sustaira established enabled us to look at our data in a more holistic manner while complying with the specific requirements of the Contractor’s Commitment. The flexibility of the app will help us implement necessary updates in the years to come as Sellen and our peers continue to build a more sustainable construction industry.” – Angi Rivera, Director of Sustainability, Sellen Construction.”
“The flexibility of Sustaira’s platform provides a robust solution and centralizes sustainability reporting challenges for companies of any size,” said Jenny Moshea, Sellen’s Chief Information Officer. “In partnering with Sustaira’s development team, we have created an application to accelerate a data-driven future.”
